Quality Policy

The management of ITC Products. has a firm commitment to supplying products of the highest quality which merit complete customer satisfaction throughout their effective life. This commitment requires us to ensure that all finished products meet ITC Products’ standards, our customers’ requirements, the exacting requirements of the process environment to which they are subjected as well as complying with all applicable statutes, regulations and codes of practice.

To this end the Company has established and maintains a quality system which meets the Australian/New Zealand and International Standards ISO 9001: 2008 “Quality Management Systems – Requirements”.

The responsibility for quality lies with every employee and relies on their own commitment that all products are totally operational, functional and comply with the design and customer’s specification.

All levels of employment are encouraged to be pro-active in their approach and continually review the Quality System and suggest changes in manufacturing or inspection techniques to improve efficiency, productivity and reliability of supply of quality products both to our customers and from our suppliers.

It is the management’s clear intent that this policy and its objectives are properly adhered to, that resources are provided to an adequate level and the Quality System is continually reviewed for improvements to enable ITC Products to maintain its competitive position without prejudicing its reputation for supplying service and equipment of the highest standard.